Boise State University
220 E. Parkcenter Blvd
Boise Idaho 83706

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Power Pack - Management is Prediction: A Two-Hour Simulation in Quality Management

Taught by a Quality Program Manager at Hewlett-Packard, this course will assist participants in understanding the importance of defining overall processes, the range and causes of variation in quality, tools for making management decisions, and the concepts of human nature.

This course will provide a simulation and introduction to W. Edwards Deming's System of Profound Knowledge, his 14 key principles for managers in business transformation, and the use of Plan Do Study Act (PDSA) as a tool in decision making.
  
Dates:December 4, 2012   
Meets:10:30 AM to 12:30 PM
Hours:2.00
CEUS:0.20
Fee:$60 

Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.


On-line registration is not available at this time. Please contact our office for more information.
 Support Person: Division of Extended Studies-CRU  Phone: 208-426-1709  Email: ESTellUs@boisestate.edu

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