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Frequently Asked Questions for Online Registration

The following is a list of most commonly asked questions:

What is an enrollment card?

How do I create a new user account?

Do I need an email account?

What offerings are currently available?

How do I register for an offering?

Which methods of payment do you accept online?

What is the Waitlist policy?

What is the cancellation policy if I am unable to attend?

How do I cancel a registration?

What if I have lost my password?

How can I find out what offerings I am registered in?

How can I update my personal information such as address, email, phone, etc?

How do I tell a friend about an offering?


What is an enrollment card?

An enrollment card allows individuals to select offerings (e.g. Courses, Special Events, Special Interest Groups, Lectures, Memberships, and Donations), make necessary modifications or additions, review the offerings selected prior to enrollment.

Note: An enrollment card is similar to an online shopping cart.

How do I create a new user account?

In order to register for courses online, you must have an account with Boise State University-The Division of Extended Studies. If you are an existing Osher member or have ever taken a class offered through Extended Studies at Boise State, you should already have an account and it is not necessary to create a new one. Please contact The Division of Extended Studies at 208-426-1709 to confirm if you have an account.

Creating an account gives you online access to enroll in courses, view your registration history, change your address and more.

You can go to our Create New Account page to create a new account.

Do I need an email account?

In order for you to complete online registration you will have to have an active email address and password.

What offerings are currently available?

Select one of the Offering links (in the left navigation bar) to view the list of offerings currently available. Or select the Osher Brochure icon in the left navigation menu to view an entire list of Osher offerings.

How do I register for an offering?

To register for an offering:
  1. Identify the offerings you would like to enroll in by referring to the Osher - All Offerings page. Or you can view the offerings by type (Short Course, Special Interest Group, Lectures, Special Events, or Summer Learning Opportunities).

  2. Important: The Osher curriculum is membership driven, which requires an Osher membership in order to enroll in the offerings. To view the membership options, refer to the Osher Memberships page.

  3. Add the membeship and/or offerings to Enrollment Card - click the Enroll Yourself button on the Course Information page to start the registration process.

  4. Logon - log on to the registration system. Note: If you are already logged on, this step will be skipped.

  5. Select Course Fees - select the course fee options.

    Note: This is only applicable if there are optional fees associate with the offering (i.e. registration fee and an optional fee for dinner).

  6. Add More Courses - if you are enrolling in additional offerings, click the Add More Courses button and repeat steps 1, 2, and 4. Otherwise, continue to step 6.

  7. Register for Selected Courses - once you have added all the desired offerings to your Enrollment Card, click the Finish Registration button to continue the registration process.

  8. Complete Payment - enter your payment information then click the Submit Payment button.

    Note: If you select the Cancel Registration button, the offerings will still remain on your Enrollment Card and you have the ability to add or delete courses.

  9. Registration Confirmed - the Registration Confirmation page now opens notifying you that you are enrolled in the course(s). A confirmation email with the registration specifics is also sent to your email address. At this time, you can safely log off the system.
***Important Note when paying by Credit Card - The Wait page will be displayed while the system is waiting for credit card approval. DO NOT move away from this page (click your Back button, select another URL, etc.) until the process is completed. If you do, the approval process is aborted and you WILL NOT be enrolled in the course.

Which methods of payment do you accept online?

Extended Studies accepts Visa, MasterCard, and Discover.

Note: This is a secure site and your credit card information is not stored.

What is the Waitlist policy?

For members added to a waitlist, it is based on a first come, first serve basis for a full class. The waitlists is for the current term only and does not carry over from one term to the next.

What is the cancellation policy if I am unable to attend?

Cancellations made within 14 days of the course start date will be assessed a $10 cancellation fee per course, with a maximum of $20 for multiple course cancellations completed in one transaction. To cancel a course reservation, call Central Registration at 208-426-1709. Membership fees are non-refundable.

Note: Membership fees are NOT refundable.

How do I cancel a registration?

You cannot cancel a registration online. To cancel a registration, you must contact:

The Division of Extended Studies
208-426-1709
ExtendedStudies@boisestate.edu *

*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you.

What if I have lost my password?

You can send a request for your password to be sent to your email address on our Lookup Password page.

How can I find out what offerings I am registered for?

To see a list of courses in which you are enrolled, visit the My History page then click the appropriate button:
  • Upcoming Courses - view a list of your upcoming courses with dates and location
  • Completed Courses - view a list of completed courses with the hours/ceus/grades earned
  • Memberships and Donations - view a list of memberships and donations

How can I update my personal information such as address, email, phone, etc?

You can update your profile by logging on to the registration system and selecting My Account. Once you have updated the information, select Submit Changes.

How do I tell a friend about an offering?

On the Course information screen, select Tell a Friend about this Course. Enter their email address, add a personal note (optional), and select Send email.